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Welcome to The Arnewood Practice Online

 

Practice Email: WHCCG.ArnewoodPractice@nhs.net

SYSTMONLINE - Appointments, prescriptions & more

The Practice @ Lymington Hospital - 01590 630545

If you have something to say about the website or practice, 

please click HERE to let us know.

Or complete our Friends and Family Test by clicking HERE.

NEWS

The Practice @ Lymington Hospital

PLEASE NOTE DETAILS OF THIS SERVICE HAVE RECENTLY CHANGED

The Practice is a branch surgery of 7 practices across the New Forest, offering extended hours access to GP appointments. 

Their NEW OPENING TIMES are: 

Monday-Friday 4pm-8pm

Saturday 10am-6pm 

Sunday 10am-2pm  

To book appointments you can contact them directly on 01590 630545 during opening hours or contact our Reception on 01425 620393.


Get Hampshire Walking! 

We are supporting West Hampshire CCG's campaign to get people of all ages more active. Walking is free, fun and great for your health.

For more information and to find out what is available in the local area please follow this link. 


CQC Inspection

We recently had our Care Quality Commission inspection and would like to share the results with our patients.

We were very pleased with our report, having some areas of our service identified as 'outstanding' along with many areas judged to be 'good'. Though no areas were marked as 'requiring improvement' or found to be 'inadequate', we believe there is always room for improvement and are constantly striving to provide or patients with the best service we can.

For more information and to view the full report please click here.


Have you tried eConsult?

Avoid the queues and the busy telephone lines, our eConsult service gives you access to help and information when it suits YOU.  

You  can request medical certificate, access information about referrals and test results or get advice about a medical condition.

Choose what's wrong either from an A-Z list of common illnesses or by selecting which body part is affected. You will then be taken through to answer questions about your symptoms, once you've finished the details are emailed to the practice and you will be contacted by the end of the next working day. Click here to see it for yourself.


Sharing Medical Records to support Your Care

We want you to receive the best and most appropriate care. Sharing your medical records with other community healthcare professionals who care for you will help us to do that. Please click HERE to read our patient information leaflet for more information.

It is your decision whether your information can be shared with other services, and you can change your mind at any time simply by informing the practice. If you DO NOT wish for your medical records to be shared in this way, please click HERE to complete our 'opt-out' form.

For more information on 'Data Sharing' please click HERE


How do you communicate?

Do you need information in a different format? Do you need communication support?

If so, please tell a member of the practice staff. Telephone us on 01425 620393 or email whccg.arnewoodpractice@nhs.net


Named Accountable GP

All of our patients are registered with a Named Accountable GP - if you're not sure who yours is, just ask next time you contact Reception. You are still welcome to see any GP of your choice and can request to change your named GP at any time.


Phlebotomy Service

Under our improved phlebotomy service we now offer a wider range of appointment times including afternoons and Saturday mornings, plus a walk-in service is available on the 2nd and 4th Saturday of each month.


Self Help Guidance

We have created a 'Self Help' page on this website which we have filled with various fact sheets and self help guidance leaflets for you to refer to, should you have any concerns.

Please click HERE to view this page - but don't forget...NHS 111 are there to help you day or night, 24/7.


Friends and Family Test (FFT)

The friends and family test (FFT) is an important opportunity for you to provide feedback on the care and treatment you receive and to improve services.

Please click HERE to enter your feedback.


Sexual Health Clinic

Walk-in clinics will take place every Tuesday 2:00pm to 5:00pm. No appointment needed, just visit the reception desk upon arrival.

For further information please click HERE or visit www.letstalkaboutit.nhs.uk

SystmOnline

The Arnewood practice uses SystmOnline which means you can order online prescriptions as well as book, cancel and view appointments. This facility is available 24 hours a day, seven days a week.

For more details on how to gain access to make appointments and request repeat medication online (SystmOnline) please click HERE .

 

 

(Site updated 27/04/2017)
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