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Milton Medical Centre, Avenue Road, New Milton, BH25 5JPTel: 01425 620393
We need your opinion and comment in our Patient Participation Group!
Our PPG works in two ways – as a group of involved and informed patients, who meet with the Practice to exchange views, give the patients’ perspective and consult on changes and developments in a time of transformation for our NHS. Secondly we have a long-established ‘Virtual PPG’ where we use email and social media to inform, consult and survey our patients.
The topics discussed by the PPG are varied and examples could be opening times, patient’s priorities and new ways of delivering services to you, your family and those you care for.
The PPG is more effective if it can represent a wide cross-section of our patients – in particular the PPG would like to include more young people, single parents, working adults, carers and disadvantaged groups.
The time commitment is tiny for the ‘Virtual’ PPG and kept to a sensible minimum for the ‘active’ PPG, who meet every couple of months and do as much as possible on-line.
Also please be sure to visit the Arnewood Practice Facebook and Twitter pages for regular news and updates.
Want to be involved in our PPG? You can do so by the following ways...
Fill in this contact form and e-mail it to; WHCCG.ArnewoodPractice-PPG@nhs.net or hand it in to reception at the surgery.
Your details will only be used for this purpose and will be kept safely. If you have any queries, please do not hesitate to contact us using the "contact us" facility in this section.
The friends and family test (FFT) is an important opportunity for you to provide feedback on the care and treatment you receive and to improve services.
Follow the link below to enter your feedback
Q: Why are you asking people for their contact details? A: We would like to be able to contact people occasionally to ask them questions about the surgery and how well we are doing to identify areas for improvement. Q: Will my doctor see this information? A: This information is purely to contact patients to ask them questions about the surgery, how well we are doing and ensure changes that are being made are patient focused. If your doctor is responsible for making some of the changes in the surgery they might see general feedback from patients. Q: Will the questions you ask me be medical or personal? A: We will only ask general questions about the practice, such as short questionnaires. Q: Who else will be able to access my contact details? A: Your contact details will be kept safely and securely and will only be used for this purpose and will not be shared with anyone else. Q: How often will you contact me? A: Not very often……maybe once every three to four months. Q: What is a patient feedback forum? A: This is a group of volunteer patients who are involved in making sure the surgery provides the services its patients need. Q: Do I have to leave my contact details? A: No, but if you change your mind, please let us know Q: What if I no longer wish to be on the contact list or I leave the surgery? A: We will ask you to let us know by email if you do not wish to receive further messages.
Contact the Patient Group with your feedback, suggestion, comment or question. Please do not use
this form for complaints - these should always be directed to the Practice Manager
Note that by using this form, you will be sending information about yourself across
the Internet. Whilst every effort is made to keep this information secure, you should
be aware that we cannot offer any guarantees of absolute privacy. If this matter
concerns you then you should use another method to notify us of your comment.
Your IP address (18.104.22.168) will be sent
with your communication. In rare cases where abuse or criminal activity can be shown
to have taken place this may be used by the authorities to trace you.
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